August 27, 2018

  • Adobe study reveals the phrases people REALLY hate to see in their inbox

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    Checking your email can be tiresome on its own, but it's often made worse by people who use the same words or phrases over and over.

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    A new study from Adobe has nailed down exactly which phrases are annoying people the most.  Researchers surveyed more than 1,000 white-collar workers and discovered that the most-hated email phrase is 'Not sure if you saw my last email...'   That phrase provoked the ire of 25 per cent of respondents who participated in the survey, followed by 'Per my last email' at 13 per cent.  The third 'most annoying phrase people use via email for work' was 'per our conversation' at 11 per cent.

    Aside from avoiding these phrases, Adobe also provided some helpful etiquette tips on how not to drive other email users' crazy.  About 45 per cent of users said they were most peeved by people who send emails too often, while 33 per cent of users said they were annoyed when they receive recommendations for products that don't match their interests.  Still, another 22 per cent said they didn't want to receive offers or coupons that have already expired.  Finally, 17 per cent of respondents said they hated when the sender spelled their name incorrectly.

    Alongside those findings, researchers also discovered that email use is on the rise and that, across the US, people check their inbox about 2.5 hours each weekday.  That's an increase of 17 per cent year-over-year, according to Adobe.

    What's more, people are checking their emails in more places than just the office.  About 60 per cent of people check their personal email while watching TV, while 40 per cent scroll through their inbox on the toilet and another 14 per cent check it while driving.

    'Why is email so ingrained in our lives?  One reason may be that it’s so manageable—we can sort, file, filter, and generally get things done,' the firm explained.  'It’s also a known, safe quantity.  We’re familiar with how to make email work for us, and we feel confident about the privacy of our data.'

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    However, even though email is one of the most popular forms of communicating, it hasn't detracted from good old fashioned face-to-face conversations.   Adobe found that 31 per cent of respondents preferred talking in person with their work colleagues.

    Emailing was also the top mode of communication for 31 per cent of respondents, followed by phone calls, instant messaging and file sharing services.

    Bosses may want to take note that video conferencing came in last at just 3 per cent.

    Extracted from: www.dailymail.co.uk